Our Return Policy is simple, convenient and hassle-free.
While we would like you to keep and enjoy the item you’ve bought on MarkZo.com, we equally want you to have the peace of mind knowing that an item bought can be easily returned within certain time-frames and conditions. After all, keeping our Customers happy is the whole point of MarkZo.com and we’d love to hear from you at any time regarding any of your purchases made.
Simply, if you wish to return an item for any reason or if you’ve had a change of mind, you could do so for all items bought on our website within Three (3) working Days of the date of purchase, so long as the item(s), any related accessories and/or tools and components – along with the Original Packaging is unworn, unused and is in the original and Re-sellable state.
In case the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees incurred through money back or e-voucher Schemes, whatever is applicable, as soon as we received the item and evaluated its condition.
- IMPORTANT: MarkZo reserve the sole right to evaluate the condition of the item being returned and decide whether the item in question fulfills the standards or not.
For non- returnable items as listed below & Clearance Items clearly marked as such and displaying a No-Return Policy or when the offer note states so specifically, RETURN will not be possible
Non- Returnable items:
- Leather goods
- Vintage items